We dispatch all orders within 1-2 business days. Due to current circumstances regarding the Corona Virus please allow a little more time if needed.
Returns on Full Priced Garments
Focus Boutique makes returns simple. For all full priced Items purchased from Focus Boutique, can be returned for a refund within 14 days of delivery. Refunds are issued into the same account that you paid with, but do not include the shipping price.
*Exclusions may apply to items for hygiene purposes. This will be stated in the item description
Return on Sale Items
Items temporarily discounted under a Flash Sale e.g. "25% off for 2 days only" are returnable for store credit only.
- Permanently discounted (found in the Sale Category). Items over $100 can be returned for Store Credit. Returns at customers expense.
Permanently Discounted. Items under $100 can not be returned unless faulty. These sales are final so please choose carefully.
Returns must adhere to the following conditions: Items you wish to return must arrive at the boutique within 14 days of the date you receive the order.
- Items must be returned as immaculately as they are sent out. The item must not be worn, washed, altered and any original swing tags and packaging must be intact.
- You will be required to enter a tracking number to submit your return. You are responsible for your returned items until the boutique receives them.