Shipping & Returns


Shipping

We dispatch all orders within  1-2  business days.
Exclusions may apply to pre-order items, or items that are made to order. This will be stated in the item description.

Returns

Focus Boutique makes returns simple. All Items purchased from Focus Boutique can be returned for a refund within 14 days of delivery. Refunds are issued into the same account that you paid with, but do not include the shipping price. All items from Focus Boutique can be returned for an exchange within 14 days of delivery. All Items from Focus Boutique can be returned for a store credit within 14 days of delivery.
*Exclusions may apply to items for hygiene purposes. This will be stated in the item description.

Returns must adhere to the following conditions:
Items you wish to return must arrive at the boutique within 14 days of the date you receive the order.
  1. Items must be returned as immaculately as they are sent out. The item must not be worn, washed, altered, , and any original swing tags and packaging must be intact.
  2. You will be required to enter a tracking number to submit your return. You are responsible for your returned items until the boutique receives them.